Customer Feedback Survey

1. Overall, how would you rate our service to you?*ExcellentGoodSatisfactoryPoorVery Poor

2. Would you recommend us to colleagues, friends or family, if they needed legal help?*YesNo

3. Tell us what you think about our overall service to you?

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Areas of Law we helped you with:Business adviceBusiness premisesEmployment or work issueEstate administration/probateFamily law or divorceInjury or medical negligence claimProperty - buying or sellingLegal disputeWillTrust or power of attorneyCustomer ServicesOther

If possible we’d really appreciate you taking a couple of minutes to complete a few more questions. Just send your comments by clicking the “submit my feedback” button at the bottom of the page.

4. How have we done on explaining the law and your options?ExcellentGoodSatisfactoryPoorVery Poor

5. How would you rate your lawyer as being approachable and friendly?ExcellentGoodSatisfactoryPoorVery Poor

6. How well were you kept up to date with the progress of your case?ExcellentGoodSatisfactoryPoorVery Poor

7. How good were we at getting back to you the same-day?ExcellentGoodSatisfactoryPoorVery Poor

8. How well have we kept to the Clear Price Guarantee - transparent fees, and no nasty surprises?ExcellentGoodSatisfactoryPoorVery Poor

9. May we contact you with details of special offers and changes in the law that might help you?YesNo

10. Can we help you with another legal issue?